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Refund Policy

In the event that an adult or child participant requests to “drop out” from a program or league at any time prior to the start of a program the following refund procedures will occur. Before the start of the program- Participants who request to “drop out” of a program before the start date of a program, including practices and games, will forfeit $3 of their registration to cover any administrative costs. Additionally participants may be asked to cover the cost of any supplies or equipment that were ordered in advance of the program. Requests must be made a minimum of 1 week prior to the start of the program to receive a full refund. Participants may also choose to “roll over” their entire fee in program credit. This credit may be applied towards their next program. During the program- Individuals and in Non team activities who request to “drop-out” after the start of a program but before the half way mark will forfeit 50% of their registration fee. Any adult team that chooses to “drop out” after the start of a program forfeit 100% of their registration fee. No Refund will be offered after the halfway point of any program. Canceled events- In the event that a program is canceled due to low enrollment all participants will receive a full refund. Medical Withdraw- If a participant can no longer continue to participate due to a medical emergency, that participant will receive a prorated refund. The individual must provide a signed doctors letter in order to receive a refund. Relocation Refund- If a participant or the participants family moves out of any time before the start of a program will receive a refund minus the cost of supplies if ordered already. If the participant moves after the start of a program they will be issued a prorated refund. All refunds will be issued in the form of a Check even if the original payment is in the form of cash or credit card.

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-Lake Mills Community Recreation Department - WI